Our Services

Audience and Market Research

We deliver comprehensive audience and market research projects that inform communication and campaign strategies with social purpose objectives. Our expertise lies in analysing audiences and generating actionable insights that drive real-world change in policy, practice, and behaviour. Our services include quantitative and qualitative research with key audience groups and conducting systematic evaluations of existing data to form a holistic view of the context, barriers, and opportunities for your campaign or advocacy efforts. We provide audience segmentation and persona research, and in-depth message testing in both live groups and online discussions to offer deep insights into public perceptions and media influence on complex social issues.

Community Consultation and Engagement

We design and implement tailored community consultation and engagement strategies for purpose-driven organisations, including government bodies, not-for-profits, and peak organisations. Our approach is customised to align with your organisational needs and strategic vision, ensuring that community voices are authentically represented in decision-making processes. We gather detailed insights into the perceptions, challenges, and needs of community members through comprehensive community listening exercises and facilitate collaborative initiatives to foster a sense of ownership and co-creation of solutions among community members.

Stakeholder Research and Consultation

Our stakeholder research and consultation services help organisations identify, categorise, and understand the perceptions and sentiments of their stakeholders. We support strategic planning and performance by providing in-depth analysis of stakeholder awareness and perceptions of your organisation or campaigns. Our approach includes stakeholder mapping to identify key stakeholders, facilitate multi-stakeholder engagements to build a unified narrative for change. By understanding the needs and expectations of stakeholders, we help you develop strategies that effectively address their concerns and foster social change in complex contexts.

Social Intelligence Research

Our social intelligence research provides critical insights into public sentiment and emerging trends that can shape your strategic initiatives. By harnessing advanced analytics and monitoring tools, we capture real-time data from social media and other digital platforms to understand public opinion and behavioural patterns. This research helps organisations anticipate shifts in public perception, respond effectively to social issues, combat disinformation and enhance engagement with their target audiences. We offer in-depth analysis and reports that translate complex social data into actionable intelligence, empowering you to make informed decisions and craft effective communications strategy.

Social and Economic Research Reports

We produce thoroughly researched, evidence-based reports, articles, briefings, and White Papers on various social, economic, and policy issues for both internal and public audiences. Our diverse research methodologies encompass both primary and secondary research, delivering compelling evidence to drive public discourse, media impact, and organisational strategy.

Research Advisory and Training

We empower leaders and teams to enhance their research strategies and capabilities. Through structured advisory sessions and customised training, we build organisational capacity to maximise the value of internal data and explore innovative research methods, technologies, and project design approaches. We collaborate with you to identify research needs and develop purpose-driven strategies at the project, program, or organisational level.

Campaign and Program Evaluation

We provide rigorous campaign and program evaluation to assess outcomes, measure impact, and inform ongoing strategy development. Our multi-faceted approach to evaluation combines qualitative and quantitative methods, including longitudinal and tracking surveys, pre and post tests, cost-benefit analysis, news and social media analysis, and audience research. We deliver comprehensive insights that enable you to understand the reach and effectiveness of your initiatives, whether campaigns or ongoing programs, and demonstrate tangible impact and influence.